Due to the perishable nature of our products, returns are not accepted. This policy ensures the safety and integrity of our products for all our customers.

We only offer refunds for orders that have not yet processed. Once an order has been processed, we are unable to issue a refund. Therefore, we encourage our customers to thoroughly review their purchase details and shipping addresses before completing their order. Please review our shipping policy HERE.

We stive to provide the best possible products at the highest quality. If there is an issue with your order, please let us know and we will do everything we can to support you. Please submit a request or email contact@vive-organic.com with any questions regarding your order.